Privacy Policy

Effective Date: November 15, 2024

AI Datacenter Finance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI Datacenter Finance Platform.

1. Information We Collect

Account Information

When you create an account, we collect:

• Name, email address, and contact information
• Company name and job title (for business accounts)
• Billing information and payment details
• User preferences and account settings

Usage Data

We automatically collect information about your use of our Platform:

• Pages visited and features used
• Time spent on the Platform
• API requests and data accessed
• Search queries and filters applied
• Device and browser information
• IP address and general location

Communications

We collect information when you communicate with us:

• Email messages and support requests
• Survey responses and feedback
• Marketing communication preferences
• Customer service interactions

Third-Party Data

We may receive information from third parties, such as:

• Identity verification services
• Payment processors
• Professional networking platforms
• Business information databases

2. How We Use Your Information

Service Provision

We use your information to:

• Provide and maintain our Platform services
• Process payments and manage subscriptions
• Create and manage your account
• Authenticate your access to the Platform
• Provide customer support

Platform Improvement

We analyze usage data to:

• Improve our services and user experience
• Develop new features and functionality
• Fix bugs and technical issues
• Optimize Platform performance

Communications

We use your contact information to:

• Send transactional emails and account updates
• Provide customer support responses
• Share product updates and new features
• Send marketing communications (with consent)

Legal and Security

We may use your information to:

• Comply with legal obligations
• Protect against fraud and abuse
• Ensure Platform security
• Enforce our Terms of Service

3. Information Sharing

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Service Providers

We share information with trusted third-party service providers:

• Payment Processors: Stripe, PayPal for billing
• Cloud Services: AWS, Google Cloud for hosting
• Analytics: Google Analytics, Mixpanel for usage analysis
• Email Services: SendGrid for transactional emails
• Support Tools: Zendesk for customer service

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

Legal Requirements

We may disclose information when required by law:

• In response to legal processes and government requests
• To protect our rights, property, and safety
• To cooperate with law enforcement investigations
• To enforce our Terms of Service

Aggregated Data

We may share aggregated, anonymized data that does not identify individual users for industry research, market analysis, and public reporting.

4. Data Security

Security Measures

We implement industry-standard security measures:

• SSL/TLS encryption for all data transmissions
• Secure data storage with encryption at rest
• Regular security audits and penetration testing
• Access controls and authentication systems
• Employee training on data protection

Data Retention

We retain your information for different periods based on purpose:

• Account Information: While your account is active
• Usage Data: Typically 24 months for analysis
• Financial Records: 7 years for tax and legal compliance
• Communications: 2 years for support quality

Data Deletion

You can request deletion of your personal information:

• Account deletion removes most personal data
• We retain some data for legal compliance
• Anonymous data may be kept for analysis
• Processing time is typically 30 days

5. Your Rights and Choices

Access and Correction

You have the right to:

• Access your personal information through your account settings
• Correct inaccurate information
• Update your contact preferences
• Download your data in a portable format

Marketing Communications

You can control marketing communications:

• Unsubscribe from marketing emails at any time
• Manage communication preferences in your account
• Opt out of targeted advertising
• Still receive essential account communications

Data Portability

You can request a copy of your personal data in a structured, machine-readable format. We will provide this within 30 days of your request.

Account Deletion

You can delete your account at any time through your account settings or by contacting our support team.

6. Cookies and Tracking Technologies

Essential Cookies

We use essential cookies for:

• Authentication and security
• Shopping cart and session management
• Platform functionality

Analytics Cookies

We use analytics cookies to:

• Understand how users interact with our Platform
• Improve user experience and functionality
• Identify and fix technical issues

Advertising Cookies

We may use advertising cookies to:

• Deliver relevant advertisements
• Measure advertising effectiveness
• Personalize marketing content

7. International Data Transfers

Data Processing

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

Legal Basis for Processing

For users in the EU, we process data based on:

• Contractual necessity for service provision
• Legitimate interests for business operations
• Legal compliance requirements
• Consent where required by law

8. Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Platform. Your continued use of the Platform after such changes constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or your rights, please contact:

11. Specific Rights for Different Jurisdictions

California Residents (CCPA)

California residents have additional rights:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt out of sale of personal information
• Right to non-discrimination for exercising privacy rights

European Residents (GDPR)

EU residents have the following rights:

• Right to access personal information
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with supervisory authority

Disclaimer: This Privacy Policy template should be reviewed by qualified legal counsel to ensure compliance with applicable laws and regulations in your jurisdiction.